Policies and Info
Ethereal welcomes you into a luxurious and tranquil ambiance.
Your visit to Ethereal is assured a smoke-free environment, safety, cleanliness & hygiene. We are sensitive to the needs of the handicapped, and totally accessible.
Kindly shut off cell phones when entering the Ethereal Spa, so that spa clients may relax and enjoy their services. Remember to please speak quietly in this tranquil environment. We ask the same courtesy while you are being shampooed and while receiving a hair service.
Should a cancellation or date change be necessary, we request a minimum of 24 hours notice.
We operate as a team of professionals & encourage you to try the talents of all our specialists. Our professionals are fully credentialed and meet all state requirements. They are highly ethical and aware of the boundaries within their scope of practice.
For Group Bookings, Corporate Programs, Spa Parties or Special Events, please speak with or email our Spa Director, Marwa, at [email protected]
Executive and Corporate Gift Ideas are conveniently available. Whether you are looking for ways to motivate, express appreciation, or compensate; ethereal will help you express your gratitude. Choose from gift-giving ideas, to Spa Packages, or Corporate Events.
Kindly arrive 20 minutes prior to scheduled spa service. This will allow ample time to check in, change into spa attire, and unwind in our relaxation lounge before you begin. Light snacks and beverages available. Please inform Receptionists of any health issues, or if you are pregnant. All treatments will end as scheduled, so as not to delay next scheduled client.
Should a cancellation or date change be necessary, we request a minimum of 24 hours notice. Appointments cancelled less than 12 hours before scheduled time, will be charged $ 25 per service. ‘No Show’ appointments will be charged 50% of all services missed.
Men and Women private steam showers, locker rooms, robes and slippers available. For your comfort disposable undergarments are available. During all treatments, body is fully draped, except for the areas being worked on, thus respecting your privacy at all times.
Although we provide lockers with locks, we are not responsible for loss or damage of your jewelry or valuables. We request that you leave these items at home.
For the comfort, respect, and relaxation of all our clients…, children are not permitted in our Spa, unless receiving a service. Please be advised that we are not staffed to attend children.
Mandated state tax will be added to all massage treatment services.
Gratuities are always left to discretion of our clients, and are graciously appreciated. They are not included in cost of services. For your convenience, gratuity envelopes are available at front desk. Please note: 20% gratuity will automatically be added at check-out to groups of three or more.
We strongly recommend that you schedule your next appointment before you leave in order to better accommodate your schedule.
Gift cards are available and are valid for five years from issue date. They can be purchased in person, over the phone, or conveniently on line at www.etherealdayspa.com. Gift cards and Gift Certificates are non-refundable, are not redeemable for cash, cannot be redeemed to purchase another, and cannot be replaced or honored if lost or stolen.
If using Gift Cards and Gift Certificates for payment, they must be presented at check-out. If not available at check-out, an alternate method of payment will be accepted.
All major credit cards accepted with proper identification. Personal checks not accepted.
Our team of Professionals work on a level system, based on expertise, advanced education, and years of experience.
Product returns (unused and not opened) may be returned for full refund, within 7 days of purchase.
Happy clients are our priority. Hair service revisions must be scheduled within 5 working days to avoid additional charges.
Prices, hours, and services are subject to change without notice.
Packages are offered as a total package and will not be altered or broken up.
All series must be paid for in advance.
Day Spa Group Events for parties of 5 or more available. Great for Sweet 16’s, Bat Mitzvah, Birthdays, Reunions, and Corporate Events. Speak with Spa Director for details.